Trainers are invited to write lessons, tips, and experiences with NVC.
"Why" questions vs. "what" questions
I once worked with one client on the phone and by e-mail. He was having a painful series of encounters with his five year old about various conflicts (such as getting up to go to school, etc.)
He asked me a couple of times "why does she do that" and made clear he had asked her the same.
I passed on to him one tip I picked up from Marshall -- that "why" questions have a different (and often less lifeserving) dynamic than "what" or "how" questions and gave him some examples of the difference.
(Very relevant, also, was my own...more...